1. Introduction
These Terms and Conditions govern your use of our website and services. By accessing our website or using our services, you agree to comply with these terms.
We provide vehicle towing, breakdown recovery, roadside assistance, and mobile tyre fitting services across England, Wales, and Scotland.
2. Services
Our services may include:
- Car breakdown recovery
- Vehicle towing
- Roadside assistance
- Mobile tyre fitting and puncture repair
- Emergency vehicle recovery
All services are subject to availability and location.
3. Service Requests
When requesting our services, you agree to provide accurate information, including:
- Your name and contact details
- Vehicle details
- Location of the vehicle
- Description of the problem
Providing incorrect information may affect response times and service availability.
4. Pricing and Payment
Prices for recovery, towing, and tyre services may vary depending on:
- Distance
- Type of vehicle
- Time of service (including emergency or out-of-hours calls)
- Additional services required
All charges will be clearly communicated where possible before the service is carried out.
Payment may be required upon completion of the service.
5. Response Times
We aim to respond to service requests as quickly as possible. However, response times may vary due to:
- Traffic conditions
- Weather conditions
- Distance to location
- High demand for emergency services
We cannot guarantee exact arrival times.
6. Customer Responsibilities
Customers must ensure that:
- The vehicle is accessible and safe to recover
- Accurate location details are provided
- The customer is authorised to request recovery for the vehicle
We may refuse service if the situation is unsafe or illegal.
7. Limitation of Liability
While we take every precaution to ensure safe vehicle recovery and transport, we are not responsible for:
- Pre-existing vehicle damage
- Delays caused by external factors
- Indirect or consequential losses
Our liability is limited to the value of the service provided.
8. Website Use
All content on this website is provided for informational purposes only. You may not reproduce, copy, or distribute website content without permission.
9. Changes to Terms
We may update these Terms and Conditions at any time. Changes will be posted on this page.
10. Contact Information
If you have questions regarding these Terms and Conditions, please contact us:
Email: [info@towpros.co.uk]
Phone: [+ 44 33 0133 4933]
Address: [2nd Floor, 149-151, Commercial Rd, London E1 1PX, United Kingdom]